Delma Exchange, a major foreign exchange service, announced today the opening of the first concept shop in the United Arab Emirates (UAE) in conjunction with Western Union. All five Delma Exchange facilities in the UAE will be rebranded in the coming weeks to reflect the partnership with Western Union and the region’s new identity. Both organizations will provide customer-centric services that are easy to access and quick.
Outward remittances from the UAE are expected to rise, according to Western Union’s Global Money Transfer Index. Seventy-six percent of customers who do money transfers say they will need to transmit more money in the future year. Figures from the World Bank back this up. Outbound remittances from the UAE reached $47.54 billion in 2021, representing a 9.7% increase year on year.
“We are thrilled to be working with Western Union,” stated Delma Exchange CEO Zahir Moghal. “As a leading provider of foreign currency exchange, we have always put our customers first and only do what is best for them.” With today’s news, we will be able to further improve our client experience by providing a wide range of Western Union services and enabling simplicity and convenience. Western Union shares our customer-first philosophy, and we are delighted to collaborate with them to provide our clients technology-driven options that will improve the entire experience.”
The Western Union worldwide concept store roll-out is intended to build on the company’s excellent customer relationships while continuing to provide accessible financial services to all. After being rebranded, all stores will provide a variety of Western Union and Delma services, such as local and international money transfers, payment solutions, currency exchange, and many more.
Delma Exchange has already committed to its futuristic shop design with the renovation of its Sharjah site, demonstrating what clients may anticipate. The store has a contemporary design with cutting-edge technologies targeted at increasing efficiency. Delma Exchange and Western Union’s cooperation is designed to set new standards in the financial services industry and revolutionize the way clients interact with international money transfer services.
Delma Exchange, a regulated foreign currency exchange firm, has served over 50,000 clients in the UAE for over a decade. It has offered a wide range of financial and business currency solutions to both consumers and corporations. Its retail product range includes financial services such as worldwide remittance and international collaborations in addition to currency exchange. Today’s news will definitely boost Delma Exchange’s capabilities, giving its clients access to cutting-edge technology and creative digital solutions, and solidifying the company’s position as a financial services industry leader.
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