Tata Steel’s Chief Information Officer Jayanta Banerjee said the company can now deliver steel within 72 hours, thanks to its robust digital platforms. While it can’t match the 10-minute delivery models of quick-commerce brands, the steelmaker has significantly reduced delivery times from seven days to just three.
Inspired by Quick-Commerce Giants
Banerjee compared Tata Steel’s digital aspirations to consumer-facing platforms like Zomato, Zepto, and Blinkit. “We are trying to be the Zomato or Blinkit of the steel world,” he said, emphasizing the aim to make steel delivery as efficient as possible.
Massive Scale with Global Presence
Tata Steel has a crude steel production capacity of 35 million tonnes annually. It operates across India, the UK, the Netherlands, and Thailand, with a network of 169 companies.
Eight-Year Digital Journey with AI at the Core
The company’s digital transformation began over eight years ago. Today, it runs 600 AI tools and has gathered 11.2 petabytes of data. These tools are used across multiple operations, from sourcing raw materials to delivery tracking.
AI-Powered Operations and Manufacturing
About 80% of the AI models support the manufacturing division. These systems help improve productivity, safety, and quality. For example, AI imaging tools detect defects in manufacturing processes to ensure quality control.
Focused on ROI-Driven Technology Adoption
Banerjee highlighted that Tata Steel’s tech investments follow a return-on-investment (ROI) model. Every dollar spent is expected to bring measurable value to the company.
A Tech-Led Future for the Steel Industry
Tata Steel sees itself not only as a leader in steel but also as an early adopter of digital and AI-based technologies, aiming to redefine efficiency in the traditionally slow-moving steel sector.
