WhatsApp has introduced a new feature that allows users to make and receive voice and video calls directly through its web app. The update was announced by WhatsApp global head Kunal Shah on Tuesday, July 28.
Sharing the update on X, Shah said WhatsApp calls now work in web browsers, allowing users to access calling features without depending only on the mobile app or desktop application.
The new update is part of WhatsApp’s wider effort to improve calling across different devices. Along with browser-based calling, the platform is rolling out features such as call transfers, group call waiting rooms, faster HD video quality, and improved noise suppression.
WhatsApp Calls Now Available on Web Browsers
Earlier, WhatsApp voice and video calls were limited to smartphones and the dedicated desktop app. With the latest update, users can now start or receive individual and group calls directly from WhatsApp Web without installing any additional software.
The web version also includes a separate Calls tab where users can view recent calls, favourite contacts, and call history. It also supports existing features like screen sharing and message reactions during calls.
WhatsApp said the browser calling feature is designed for users who cannot install desktop applications or prefer using a browser-based experience.
The company explained that students using shared computers, employees on restricted work laptops, and users who prefer browser access can now make calls without leaving their existing browser session.
WhatsApp also confirmed that web calls will continue to have the same privacy protections as calls made through other platforms, including end-to-end encryption, no time limits, and free access.
New Calling Features Added
Along with web calling, WhatsApp has introduced several tools to improve the overall calling experience.
The new Call Transfer feature allows users to move an ongoing group call between devices without disconnecting. For example, users can shift a call from a smartphone to WhatsApp Web or desktop when they need a larger screen and move it back to mobile when required.
WhatsApp has also added a Waiting Room feature for group calls, allowing organisers to control who joins a call. When approval is enabled, participants using a call link will wait until they are accepted by the host.
The platform has upgraded video quality through the QuickHD feature, which enables high-definition video within the first few seconds of a call instead of improving gradually.
Another addition is Noise Suppression, which reduces background sounds during calls to provide clearer audio. Users can enable or disable this setting during an active call.
WhatsApp said these features will be rolled out gradually and will become available to all users in the coming weeks.
The update follows WhatsApp’s recent move to introduce username reservations, which could allow users to connect without sharing their phone numbers. The changes highlight Meta’s efforts to expand WhatsApp beyond traditional messaging and make it a more flexible communication platform.
