Reliance Retail, the retail arm of Reliance Industries, has emerged as one of India’s largest quick commerce players, leveraging its extensive network of physical stores and strategically located dark stores. Over the past two quarters, the company has operationalized more than 600 dark stores across the country, focusing on 30-minute hyper-local deliveries, with plans to add more stores to expand coverage.
JioMart, Reliance Retail’s digital commerce arm, reported a 42% quarter-on-quarter growth and more than 200% year-on-year growth in average daily orders, reflecting strong traction in its quick commerce operations. The platform competes with players such as Zomato-owned Blinkit, Swiggy Instamart, and BigBasket, but its wide network and local expertise have given it a significant advantage.
Reliance Retail has extended its quick delivery services beyond groceries to include electronics and accessories, promising 30-minute delivery across ten cities. CFO Dinesh Taluja noted that the company’s presence in nearly a thousand cities provides a head start over competitors concentrated in the top 10–20 urban centers. He emphasized that Reliance Retail’s deep understanding of regional consumer preferences allows it to tailor assortments effectively, giving it a further edge over rivals.
In terms of financial performance, Reliance Retail Ventures reported an 18% rise in gross revenue to Rs 90,018 crore in the September quarter, with profit after tax increasing 21.9% to Rs 3,457 crore. For the financial year 2024–25, the company recorded gross revenue of Rs 3.30 lakh crore, underscoring its strong growth trajectory in both retail and quick commerce.
