Dial4242, a tech-enabled ambulance service startup, has secured ₹9 crore in a pre-Series A funding round. The investment was led by IAN Group, with participation from BioAngels, IIM Bangalore’s NSRCEL, and other prominent angel investors.
Mission to Cut Response Time Across India
The company plans to use the funds to reduce its average turnaround time (TAT) from 12 minutes to under 8 minutes. The capital will also support technology upgrades, marketing, expansion into underserved regions, and key leadership hires to scale operations.
Founded to Turn Personal Loss Into Impact
Dial4242 was founded in 2016 by Jeetendra Lalwani, with Nilesh Mahambre and Atin Verma as co-founders. Lalwani shared that the loss of his father inspired the startup’s mission to ensure no life is lost due to ambulance unavailability.
India’s Largest On-Demand Ambulance Platform
Dial4242 claims to operate India’s largest on-demand ambulance network, currently serving over 850 cities. The platform offers real-time tracking, automated dispatch, and a 24/7 call center, making emergency services more accessible and responsive.
Tech-First and Asset-Light Model
Operating with a technology-first, asset-light approach, Dial4242 has partnered with companies like Amazon, Swiggy, and Zomato to provide ambulance services for gig workers across the country. With an average TAT of under 12 minutes, it positions itself as the fastest ambulance network in India.
Investor Confidence in Scalable Impact
Padmaja Ruparel, Co-founder of IAN Group, praised the startup’s mission, stating that Dial4242 is solving a critical need with a strong and scalable business model focused directly on saving lives.
Plans for Expansion and Free Services
With the new funding, Dial4242 will:
- Upgrade its tech platform
- Increase trip volumes through expanded marketing
- Launch free ambulance services via a low-cost membership model
- Set up medical centers in priority regions
- Expand business, product, and operations teams
Roadmap for the Next 12 Months
Dial4242’s goals for the coming year include:
- Strengthening hospital partnerships
- Growing its retail user base
- Maintaining India’s fastest emergency response standards
The company continues to focus on bridging the healthcare access gap in India through timely, technology-driven emergency services.
