Silicon Valley-based digital customer experience engineering leader Infogain has announced the acquisition of New Jersey-based Impaqtive, a summit-level Salesforce consulting services firm. This strategic move is set to bolster Infogain’s offshore presence in Kerala, India.
Founded in 2021, Impaqtive operates out of Infopark Phase II in suburban Kakkanad and specializes in Salesforce multi-cloud implementations, platforms, and accelerators. The firm boasts a certified team that will now join forces with Infogain’s CX design and platform engineering capabilities. The acquisition aims to help the combined business deliver top-tier customer experience solutions, empowering customers to excel in the digital economy.
Infogain customers will benefit from Impaqtive’s expertise as a Salesforce Summit partner, along with its deep industry knowledge, onsite consulting team, and nearshore teams in the Cayman Islands. The expanded presence in India will also enhance service offerings in retail, hospitality, media, high-tech, digital, and manufacturing sectors.
Dinesh Venugopal, CEO of Infogain, highlighted Salesforce’s role as a leading revenue-generating and customer experience platform, which integrates both structured and unstructured customer data. “The acquisition of Salesforce Summit Partner Impaqtive will help Infogain activate AI for its customers, maximizing their returns from the Salesforce platform,” he said. “We are thrilled to welcome Impaqtive and its leadership to the Infogain family.”
Praveen Desai, Co-founder and CEO of Impaqtive, expressed enthusiasm about the opportunities this deal brings. “The acquisition is a testament to our joint vision, and we are excited about being part of Infogain’s future growth trajectory,” he said.
Joseph Korah, Co-founder and President of Impaqtive, emphasized the company’s focus on innovation and multi-cloud deployments. “We are excited to be accelerating value creation through tailored solutions that exceed client expectations,” he said.
Kulesh Bansal, CFO of Infogain, noted that the acquisition would generate significant synergies through additional innovation capabilities and a global talent pool. “This move underscores our dedication to the Salesforce ecosystem and aligns us even more closely with our clients’ digital priorities,” he stated.
Impaqtive, with a team holding over 450 Salesforce certifications, more than 30 DevOps certifications, and around 50 industry cloud accreditations, partners with clients as strategic advisors, platform architects, and engineering consultants to drive digital transformation initiatives leveraging the power of the Salesforce platform.
