Decagon AI, a burgeoning startup specializing in generative AI, has successfully raised ₹292 crores in funding. The company, co-founded by 28-year-old Malayali entrepreneur Ashwin Srinivasan and Chinese-American Jesse Zhang, secured this substantial investment through a combination of seed and Series A rounds. The initial seed funding was spearheaded by the renowned investment firm Andreessen Horowitz (A16Z), while the Series A round saw significant backing from Accel.
Founded just last year, Decagon has rapidly emerged as a key player in the generative AI space. The startup aims to revolutionize customer support for technology companies by simplifying complex support tasks through advanced AI solutions. Among its clientele are several high-profile international tech companies, including Eventbrite, Webflow, and Substack.
Ashwin Srinivasan, who serves as the Co-Founder and Chief Technology Officer, commented on the recent funding success: “With this capital, Decagon will continue to innovate in providing efficient, cost-effective, and around-the-clock customer support using the power of AI. Our platform is designed to streamline support operations for tech companies globally.”
Ashwin Srinivasan hails from Ernakulam, Kerala, and is an alumnus of the Choice School in Kochi. His academic journey took him to Stanford University, where he completed his Bachelor’s and Master’s degrees in Computer Science. Prior to Decagon, Ashwin co-founded startups like Helia and Campfire, and he has earned a spot on Forbes’ prestigious Under 30 list for his entrepreneurial achievements.
Ashwin Srinivasan hails from Ernakulam, Kerala, and is an alumnus of the Choice School in Kochi. His academic journey took him to Stanford University, where he completed his Bachelor’s and Master’s degrees in Computer Science. Prior to Decagon, Ashwin co-founded startups like Helia and Campfire, and he has earned a spot on Forbes’ prestigious Under 30 list for his entrepreneurial achievements.
With its latest infusion of ₹292 crores, Decagon is poised to expand its capabilities and broaden its impact within the tech industry. The company’s vision is to harness generative AI to transform customer support, making it more seamless and accessible for businesses worldwide.
