According to data from the employment company Xpheno, Global Capability Centers (GCCs) plan to engage more than three million people in India by 2025.
These captive centers, which MNCs manage to increase efficiency, provide back office and technical support services. These businesses use the GCCs as centers of excellence (COE).
By the conclusion of this fiscal year, Xpheno estimates that the GCCs will have added between 180,000 and 200,000 net new employees at the present rate of expansion. On the other hand, it is anticipated that the overall number of employees in these captive units will quadruple by 2025 and total between 3 and 4 million.