The Indian Railway Catering & Tourism Corporation (IRCTC) is on a mission.
It is working with Truecaller to provide passengers with greater trust in communication.
Truecaller verified identity will aim to reduce fraud.
A way to assure that booking details and PNR status are being delivered by IRCTC.
The integrated Railways Helpline 139 will now be verified by Truecaller Business Identity solutions.
A green verified business badge logo will be seen while making calls to 139.
Additionally, users will also see verified SMS message headers.
This would ensure that the communications about bookings are from IRCTC only.
The verified tick mark icon will lock Indian Railways brand name and profile photo.
